Last Updated: February 2026
Welcome to Zentra Pvt Ltd ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.
We are a company registered in England and Wales under company number [12345678]. Our registered office is at Wolverhampton, UK.
You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this requirement.
To access certain features, you may need to create an account. You are responsible for:
You agree not to:
All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing, or suspected fraud.
All prices are in GBP (£) and include applicable taxes. Prices are subject to change without notice, but changes will not affect orders already placed.
Payment must be made at the time of order. We accept major credit cards, debit cards, and other payment methods as displayed on our website. All payments are processed securely through third-party payment processors.
Invoices will be provided for all transactions where applicable. Please ensure your billing details are correct at the time of purchase.
Estimated delivery times are provided at checkout and are not guaranteed. Actual delivery times may vary based on location, product availability, and carrier performance.
Shipping costs are calculated at checkout based on destination and order value. Free shipping may be available for orders meeting minimum thresholds.
Risk of loss and title for products pass to you upon delivery to the carrier.
Please refer to our Returns Policy for detailed information about returns, refunds, and exchanges.
All content on our website, including text, graphics, logos, images, and software, is the property of Zentra Pvt Ltd or its licensors and is protected by UK and international copyright laws.
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal or business purposes in accordance with these Terms.
For private label products, you retain ownership of your brand and trademarks. We retain ownership of our manufacturing processes and supplier relationships.
Products are provided with manufacturer warranties where applicable. We make no additional warranties beyond those provided by manufacturers.
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.
To the fullest extent permitted by UK law, Zentra Pvt Ltd shall not be liable for:
Our total liability shall not exceed the amount paid by you for the specific product or service giving rise to the claim.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.
You agree to indemnify and hold harmless Zentra Pvt Ltd, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use our services will immediately cease.
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
For questions about these Terms, please contact us: